Billing and Payments

How payment, invoicing, delivery and file retention work at BUBI Productions Ltd.

Last updated: 12 September 2026.

What we accept

Bank transfer to our UK account. Details are on every invoice.

Stripe for card payments.

PayPal.

All invoices are issued in pounds sterling. We never ask for payment to a different account by email or message; if bank details ever appear to change, verify by phone before paying anything.

BUBI Productions Ltd is not registered for VAT, so no VAT is charged and none appears on invoices.

How invoicing works

First project with us. We agree the scope and fee in writing, then issue the invoice. Production begins when payment arrives. This keeps the schedule honest: your slot in the production calendar is reserved by the payment, not by the promise of it.

Monthly partnerships. We invoice at the start of each billing month, on the 1st or on the day we have agreed with you, and you have 14 days to pay. Work continues through the cycle without interruption.

Third-party costs. Where a project needs outside purchases (music licences, stock footage, paid platform features, subscriptions or similar), these are agreed with you in writing before we spend anything, and they appear on the invoice as their own lines.

Late payment

If an invoice passes its due date we will remind you; things get lost, and a reminder usually settles it. Where an invoice remains unpaid, we may pause work until it is settled and may apply interest and fixed compensation at the statutory rate for business debts under the Late Payment of Commercial Debts (Interest) Act 1998: 8% per annum above the Bank of England base rate, plus the fixed statutory compensation per debt (£40, £70 or £100 depending on the amount, as the Act sets).

Delivery and storage

Drafts and final files are delivered through a secure cloud drive dedicated to your project.

Final deliverables are released on delivery of the agreed work; for first projects the fee has already been paid before production, so nothing holds delivery back.

We retain footage, masters and working files for one year after the relevant video or project is delivered. We retain brand strategy, research and the SOP for one year after the partnership ends. After those periods, files may be deleted. Your included handover is set out in Terms section 11; retention does not make editable working files part of that handover. Longer storage or editable-file delivery can be agreed separately in writing.

Refunds

Refunds have their own page, including the 14-day guarantee: Refunds and Cancellations, at /refunds.

Questions

Anything unclear about an invoice, write to info@bubiproductions.com and we will walk through it line by line.