An overhead view of a laptop and notebook on a studio desk
Strategy and consultancy

Market and audience research

It runs inside every partnership, it is never sold separately, and the file leaves with you.

Built for
audiences described from memory, research you never get to keep, personas copied from a template and appealing to absolutely everyone.
Strategy and consultancy
The short version

What you get. A market and audience map you keep, with evidence, estimates and open questions distinguished.

Is this for you? For the audience described from memory and the persona copied off a template. If research is all you are after, the Free Audit is the place to start.

What leaves your plate. Competitor research, audience mapping and topic opportunities, documented for use by your team and other suppliers.

Start with the Free Audit.

Research you keep

The dossier is yours to keep

The competitor file, audience map and topic list go into your drive in the same format we use ourselves. They are yours to keep and use when briefing a photographer, copywriter or your own team.

Being asked is often the first time it gets answered

Which archetype, expressed in which colours and which type. Which cultural register, global or specifically British. Where you sit on price and on quality, how wide the niche is meant to be, and who stands nearest to you. Expert-led brands usually carry all of this somewhere behind the eyes and none of it on paper. The pause after the first question is not an embarrassment; it is the most useful minute of the fortnight.

Define who the work is for

We distinguish ideal, neutral, low-fit and deliberately excluded audiences. The last group helps clarify which needs the offer will not serve and which subjects or styles would draw the wrong enquiries. The categories describe fit with the offer.

The same template gets run on this studio

BUBI has its own archetype file, its own competitor set graded on price and quality, its own list of subjects that are already saturated. Running the process on ourselves is how the template got sharp. It is also why a partner's version takes days rather than a quarter, and why every question on the list is one we have had to sit down and answer, which changes the way it gets asked.

The file's contents

Competitor setprimary, secondary, entry level, and the ones who could take your share
Read for eacharchetype, price and quality level, main markets, headline offer, the solution in one sentence
Also read for eachsearch keywords, likely audience behaviours, the pain points they answer, a mini SWOT
Reviews, both directionsthe most detailed positive one and the most critical one
Your audience, split four waysideal, neutral, low fit, anti
Awarenessfive stages, unaware through to most aware, with a likely share for each

Mapping a niche somebody has already worked

Where the room is, and where it has gone

Subjects your near competitors have covered to exhaustion get marked as such, and so do the ones nobody in the niche has taken seriously. Red ocean and blue ocean are useful words for about a minute; the deliverable is a list of subjects with a note beside each on how crowded it is and what would have to be different. Every claim in the map carries its evidence type beside it, what was observed, what is sourced, what is our estimate, and what is still a hypothesis to test, so a behavioural claim about your audience is never mistaken for a measured fact.

When it happens

Research begins with the Free Audit and develops to the depth agreed for the paid work. We revisit the map when the market changes or the channel outgrows it.

At the bench

The work, demonstrated

Try a decision from the craft: drag, tap or toggle, then read the trade-off.

These are illustrative models; no partner’s results are shown.

More demonstrations at the bench →

Who this is for. Four ways to aim one piece, from everybody to the specialist. A wider aim tends to reach more people and hold fewer; a piece with a clear viewer in mind can still welcome others without trying to serve every need.

  • Speak to everybody. A broad brief can be hard to act on. Name the viewer and the reason this piece should matter to them. Choose a primary viewer. Then check whether the work gives that person a reason to stay.
  • Speak to the curious. Explain enough context for newcomers. Watch which questions turn curiosity into a reason to return.
  • Speak to the committed. Go further into the topic for viewers who already care. Check whether that interest leads to the next step you want.
  • Speak to the specialist. Use the detail specialists need. A small audience can be valuable when the purpose and economics fit.

The file is yours at the end of it, because a partner who cannot brief anybody but us has been made dependent, which is not the same as helped.

Dependence is easy to sell and dishonest to build, so the map leaves in your name.

What changes for you

A shared map gives content discussions a clearer starting point. You can see the evidence behind each opportunity and use the document whether or not we make the next piece.

Related: Channel strategy and DNA · The Free Audit · Defining the goal · Content systems and planning

Send your channel. We will review recent work and suggest what to address first.

A quick fit check

Request your Free Audit.

Three fields, and a written reading back.

A bare domain, a full URL, a channel link or an ad library link.
Received. We reply in writing, usually within three working days.
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Your audit usually arrives within three working days. We use your details only to reply to your enquiry.

What you will get

✓

What is working, what could improve and whether we can help.

✓

Two or three priorities, with the reason for each.

✓

A recommended next step, even if that step is not us.

There is no obligation to continue. We only arrange a call if you ask for one.

The work, written up

The case studies keep their dates, sources and limits visible.

See the casework →